If you prefer to provide your credit card information directly to one of our Call Center Representatives, they can be reached 24 hours a day at 1-800-PAYSBIG. Online transactions are processed through a secure server, which encrypts the credit card information, protecting your information from being disclosed to third parties. Your credit card will not be charged until you check-in to the hotel. Yes, a valid credit card is required to book all hotel reservations at Potawatomi Casino Hotel. Do I need to provide my credit card information to book a hotel reservation? Reservations made online may be updated through the online system, for promotional stays or reservations made through the call center, please call us at 1-800-PAYS-BIG. Can I change or cancel a hotel reservation online? The hotel welcomed its first guests on August 18, 2014. Green Building Council, the LEED (Leadership in Energy and Environmental Design) rating system ranks buildings on their energy and water conservation, greenhouse gas emission reduction, improved indoor environmental quality and their overall environmental impact. Potawatomi Casino Hotel is the first casino hotel in Wisconsin to attain LEED ® Gold certification.

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